Last updated: 6 July 2026
This policy explains how [Legal Entity Name] (“we”) collects, uses, and protects your personal data when you use Saya / Neura. We act as the data controller for your account data. For content you process through the Service on behalf of your own audience or customers, you are the controller and we act as your processor.
We use trusted providers to run the Service. Each processes data only as needed:
We do not sell your personal data.
Content you generate is sent to AI providers to produce output. We instruct providers not to use your data to train their models where such options are available. Review AI output before relying on it.
Some providers are located outside your country, including the United States. Where required, transfers rely on appropriate safeguards such as Standard Contractual Clauses.
We keep personal data for as long as your account is active and as needed to provide the Service, then delete or anonymise it within a reasonable period, unless a longer period is required by law (e.g. accounting records).
Depending on your location, you may have the right to access, correct, delete, restrict, or port your data, and to object to certain processing. You can exercise these by contacting us. You may also lodge a complaint with your local data protection authority.
We use technical and organisational measures to protect your data, including access controls and encryption in transit. No system is perfectly secure; we work to protect your data and to respond promptly to incidents.
We use strictly necessary cookies — authentication, security, and your language preference — which require no consent. Any non-essential analytics is loaded only if you accept it via our consent banner; both “Accept” and “Reject” are offered equally, and you can change your choice at any time from the “Cookies” link in the footer. We don’t use advertising or third-party tracking cookies.
Privacy questions or requests: [privacy@makewithsaya.tech]. Data controller: [Legal Entity Name, address].